Your Questions, Answered Clearly

How does responding to reviews help my business?

Responding to reviews shows both customers and search engines that your business is active, engaged, and trustworthy. Regular interaction increases your visibility on Google, boosts local SEO rankings, and helps potential customers feel confident choosing your business over competitors.

Can your system automatically collect and reply to reviews?

Yes. ChatMojo automates the entire process — from requesting new reviews to generating personalized AI-powered responses. You can choose between fully automated replies or approve responses manually before they’re posted.

Can I customize my review replies or message tone?

Absolutely. You can define your brand’s tone — professional, friendly, or casual — and ChatMojo’s AI will tailor replies accordingly. You can also edit or approve responses to ensure every message aligns with your brand’s voice.

What happens if I receive a negative review?

Our system flags negative feedback immediately and crafts a thoughtful, professional response that helps de-escalate the situation. You’ll also receive notifications so you can review the customer’s concerns and take appropriate follow-up action if needed.

How do we set up the platform for our business?

Setup is simple and fully handled by our team. You sign up, provide your business information, complete payment, and we take care of the rest. Within 2–7 days, your system is live and running — all you need to do is sit back and watch the magic happen.

How quickly can we expect to see measurable results?

Most businesses notice a boost in reviews and visibility within the first week after activation. As automated campaigns and responses go live, engagement increases, and your Google ranking begins to climb steadily.

Is our business and customer data fully secure?

Yes. ChatMojo follows strict data protection protocols, including end-to-end encryption and secure authentication. All data is stored safely and never shared with third parties, ensuring your business and customers remain fully protected.

ChatMojo helps businesses grow smarter with AI-powered tools for reviews, automation, and customer connection. We make it easy to build trust, boost reputation, and scale effortlessly.

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